Shipping policy
Shipping Policy
Effective Date: December 30, 2025
At Dhaaga Heritage, we aim to make your shopping experience seamless and delightful. Please review our shipping policy below for detailed information on destinations, delivery timelines, and charges.
🌍 Shipping Destinations
We ship worldwide, including:
- UAE (Domestic)
- India
- USA, UK, Canada, Australia
- Europe, Middle East, and other international destinations
If your country is not listed at checkout, please contact us and we’ll be happy to assist.
🚚 Shipping Timeline
| Destination | Estimated Delivery Time |
|---|---|
| UAE | 5–7 business days |
| International | 7–14 business days (depending on location) |
Delivery times are estimates and may vary due to customs processing or remote locations.
💸 Shipping Charges
- UAE: FREE SHIPPING
- India: AED 100
- All Other International Destinations: AED 250
Shipping charges are calculated and displayed at checkout.
📦 Order Processing
- Orders are typically processed within 1–3 business days.
- You will receive a shipping confirmation email with tracking details once your order is dispatched.
🌐 Customs & Import Duties
For international orders, any customs duties or taxes (if applicable) are the responsibility of the buyer. These charges are determined by your local customs authority.
📍 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. If you need assistance, please contact us:
📧 aditi@dhaagaheritage.com
📞 +91 9890490228 | +971 506934747
❗ Delays
While we strive to deliver orders on time, delays due to unforeseen circumstances such as customs inspections, weather conditions, or strikes are beyond our control. We appreciate your patience and understanding.
🧵 Handcrafted With Care
All items are handcrafted and packed with great care. Please ensure your shipping address is complete and accurate to avoid delays or returns.
🤝 Need Help?
We’re always here to help! Feel free to reach out to us with any shipping-related questions.